File Sharing Use Case: Consulting Company

The following File Sharing Use Case is an example of a Storgrid deployment at a Consulting Company

The Company
This consulting firm, headquartered in Australia, provides strategic human capital management consulting services as well as hosting and application management to clients in the financial services, energy, and natural resources industries. By taking a deep dive into their clients’ ecosystem and using up-to-the-minute business analysis tools, they’re able to provide a level of service unmatched by many larger firms. As all employees either work from home or from a customer’s site, it’s critical they have shared access to the documents they need to remain productive.

Business Challenge
“Before Storgrid,” explains the Chief Technology Officer, “we each had our own, independent method of managing files—and sharing files was a bit of a pain.” They would share files on hard disk, e-mail them to one another or use a less-sophisticated online file sharing solution. “We’d be working on different versions of documents, sending them back and forth 4 or 5 times—sometimes until we’d get to version twelve!” he recalls. “We really needed to work from one shared document.” As with the file management, each team member’s backup system was different. This put their assets at risk in the event of failure or theft. “I didn’t want to be in a position where I forgot to plug in my external hard drive and feel that sinking feeling you get in your stomach when files are lost or work isn’t backed-up correctly,” recounts the CIO. “We wanted to standardize on a system that works for everyone, and one that happens in real time.” It was clear to theIT manager that they needed more synchronized, unified procedures and a dependable document management process—so they could focus on serving their clients and not worry about their documents. “We don’t want to be hassled. I’d rather have something that worked, that I didn’t have to worry about.””

“Tasked with finding a solution to simplify document management, preserve the integrity of their files and allow collaboration, the IT manager began his search. “We were looking for a system which didn’t rely on remembering to connect an external device or purchasing software, or anything like that,” he said. “We wanted something that was ‘set and forget.’” The IT Managers had an even larger goal in mind: ultimately moving all of their operations into the cloud. “We want to ‘cloudify’ our business operations,” he explains. “We want to get rid of laptops and work on tablets. The less we need to store locally, the better.” Moving to the cloud also makes it simple for the company to “support employees’ needs for mobility.” Storgrid emerged as the clear winner for the IT Manager and his team. “I did a heap of research into a whole range of cloud-based EFSS solutions, and decided that Storgrid is the best option for our business. It’s a very simple, reliable system for backing up all of our files, and keeping them synced across multiple devices,” said the IT Manager. “Plus, it’s a great way to share files with colleagues without resorting to email.””

Key Benefits
“The IT Manager found Storgrid’s deployment easy. “Each team member got their welcome email, they logged in to activate their accounts, installed the client, and away they went,” said the IT Manager. Working from one version of a document was an important criterion for the company, and a result he appreciates. . The emloyees are using Storgrid as their document manager and working on getting more mileage out of its capabilities. “Storgrid is becoming a truly centralized document management system enabling all of us to work on the same documents.” “It’s easier with Storgrid,” the IT Manager contends, “especially if you have a lot of files.” The automatic process is also liberating, as “it has removed the need to synchronize. There’s an icon telling me everything is synchronized and I didn’t have to do anything. It’s more of a peace of mind—it’s what’s important to us.”